Communication Pitfalls
It often comes up in the dog training classes I teach that a dog is
not responding to a command out of deviance because most certainly the puppy or
dog ‘knows’ the word, such as “sit” or “come”. There are many variables in communication
especially when the communication is between different species. I’m considering
the information shared between humans and dogs, and how easy it is for a
‘simple’ communication like asking a dog to sit can be complicated by
misinformation, cause and effect of situations, and free will to react to a
communication signal.
It is generally agreed that
there is always a sender and receiver in any communication. In the Principles of Animal Communication by
Jack Bradbury and Sandra Vehrencamp the process of communication is described
as, “Involving two individuals, a sender and a receiver. The sender provides a
signal which conveys information. The signal is transmitted through the
environment and is detected by the receiver. The receiver uses the information
to help make a decision about how it should respond. “ Signals are the vehicle
the message arrives on. (3) There are
some choices to make, there can be true
communication where both parties benefit, there is eavesdropping where information from another animal is used to
their detriment such as a mouse rustling noise alerting an owl, or the sender
may send misinformation. A true and honest communication is always the
best; it uses the least amount of energy and benefits both the sender and the
receiver.

So we have the senders and receivers but there is another aspect of
communication that should not be overlooked and that is cause and effect. In Animal Cognition, The Mental Lives of
Animals by Clive D.L. Wynne he states that animals that have the ability to
relate cause and effect into their lives will likely be more successful as they
go through life. Success is relative to perception of any given situation. Let’s
say your dog is digging a hole in the backyard and you call them to come to you,
in the past when you have called the dog while in the backyard you have brought
the dog into the house. Digging the hole
is fun! The signal of calling “come” by the sender means the fun is over to the
receiver. The honest communication from the dog, now the sender, is to ignore
to come and continued digging.
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Another example that came up recently in one of my classes
is a dog that is leery of his dog door. When he people first got the dog, a
young adult, he went through the dog door a few times; both times he bumped his
shoulder, now he is leery of his people asking him to go through anything. An honest signal from his people that the dog
door is safe is now perceived as less than honest and generalized with fear of
going through anything. Using the dog door for this dog has been affected by cause
and effect.
How accurate are we humans at interpreting dog’s
signals? As it turns out not very good,
this is shown over and over again by research ( O’Farrell, 1997; Schenkel,
1967…). We humans fall prey to giving our dogs human emotions and qualities such as defiance or stubbornness.
When we do this we take away from our canine friends by not appreciating who they really are; a species that excels in cooperation and faithfulness to humans. We must be keen observers of dogs and we can only
do this by studying their communication style. This involves body language,
facial expressions and vocal exchanges (Handbook
of Applied Dog Behavior and Training, Volume One, Steven Lindsay). Luckily there are many resources for us to
tap into to better understand our dogs. Turid Rugaas changed the way I looked
at dogs. I had read her book Calming
Signals but it wasn't until I went to spend the weekend with her in Sequim
WA [I sat next to her at dinner] at a seminar presented by Terry Ryan that I
came home changed and more keenly aware of the importance of dogs and what
their behavior means in regards to communication. The PBS series NOVA’s program
Dogs Decoded is also very informative about the evolution of dogs.
So when your commands are not obeyed by your dog take a step
back and look at the situation, observe your dog’s body language and appreciate
how difficult it can be send and receive honest communications.